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Ways to Enjoy Marvel's Guardians of the Galaxy

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356 comments
dleckband
dleckband

So... Has any one heard how to resolve the redemption issue?  I am seeing a lot of people having the same issue with the wonderful offers but no way to get the digital copy.  I am not seeing any postings on a solution.

guardian100
guardian100

tHIS IS NOT WORKING. tHIS IS BULL. i TRIED LOADING AND ENTERED THE CODE. nOTHING

mommycirillo
mommycirillo

Wow. Yeah I ended up getting Wreck it Ralph instead when I entered the code. Looks like I am not the only one.

jxechaniz
jxechaniz

That only took 20 minutes. Streamline your crap, Disney.  It's not like you're cash-poor.

william66
william66

I even sent an e-mail to the help web sight, you think they would send a reply

william66
william66

Looks Like They Stuck IT TO All Of US.

lursaandbetor
lursaandbetor

Got Wreck it Ralph when I was supposed to get Guardians of the Galaxy. WTF? Opened three new accounts, too. Too much trouble.

couple5
couple5

What a piece of crap other offers were download but no movie.

barry032578
barry032578

This is a sham. It should not require a degree in astrophysics to figure out this system

AllenMarks
AllenMarks

Yep I tend to agree with most comments here, I tried the links and no go, not even the free digital comics offer.  Bummer.  I am GROOT also.

alpha099
alpha099

This is not user friendly !! I have registered with Disney,Marvel and link my accounts with VUDU and Google Play and I still can't download my digital copy of Guardians of the Galaxy!!! .......I am GROOT !!

xmarkyx
xmarkyx

.......wow are people really bad at using computers??? to redeem digital copies?? scroll down to post made 8 days ago show how to get your digital copy.....

Wardie26
Wardie26

Use the code on vudu.com/redeem!

rmcalderone
rmcalderone

I have been attempting a digital down load for two hours with out success it keeps routing from one place or another. I am very frustrated by the process. I still do not have the down load that I have paid for. yes the payment came out just fine. I think this is a poorly designed sight.

imbatman1997004
imbatman1997004

Why is it that every page I get on for one of the movies has like 20 people complaining about the digital HD movie not playing?

cheyota58
cheyota58

Where is my movie?  I entered the code to "unlock" my digital HD movie, but instead of gaining access, I was offered "exciting offers" that I did not want.  Please let me know where the movie that I paid for is located!!!!

Cohnwrithe
Cohnwrithe

I entered my code and afterwards I got a "you've unlocked 4 offers" message.


The 1st offer was: You're now able to buy posters (which isn't really an offer at all).

The 2nd offer was: You've just received 2 digital comics... but you can only read them on a tablet or smartphone (I have neither).

The 3rd offer was: You're now able to purchase the soundtrack to the movie (which also isn't really an offer).

The 4th and final offer was: You may now put in an additional code (which you don't have) to unlock a digital version of the movie (which definitely isn't an offer since it doesn't allow you to download the movie, nor allow you access to a discounted version of the online copy.  It's just a lock).


WTH, Marvel/Disney?!  Thanks for the >awesome< offers.  


P.S. I got a 5th Bonus offer to pay for an online Marvel Subscription (which, again, isn't really *code* worthy).

desib0t
desib0t

I am glad I am not the only one having issues with the digital download. At the same time, I feel sorry for us all. I sent an email in to support. 1. Was able to set up account on Marvel O.K. 2. Was able to type in code to redeem. 3. Everytime i press continue, it opens a blank webpage and never launches iTunes. Now when I try to redeem the code and try google play or cineplex, the code has already been redeemed. 

drvern1701
drvern1701

Can't get my Digital Copy either...Disney/Marvel/ABC/ESPN F#@# You.. You treat people like Cattle and WE keep giving you money. Now, I have this Movie on Blu-Ray and No Digital Copy thanks to your STUPID (and REALLY it is BEYOND STUPID)  Redemption system. It was a Gift, I just wanted the Digital Copy anyway, but now I can't get it. I am CERTAINLY not going to Purchase anything else to get what you promised. I'm D-O-N-E supporting anything Disney has poisoned. Yes That Includes Star Wars..Once Again With Feeling....F%$# YOU

Star_Child72
Star_Child72

Omg, what password??? You never made me chose a password, only create a user ID to get my digital extras!!!!!

tullyc
tullyc

I am another who can't get my digital copy.  What's up Marvel???  Why can't we download what we paid for???

jodiconrad
jodiconrad

Well like everyone else, I too can't get my digital copy! NOT A HAPPY CUSTOMER!

khoover82
khoover82

Bogus! I've tried everything suggested, and I still cannot get my digital copy. This is a rip off. I am very disappointed. I have emailed customer service, but based on the previous comments, I am not hopeful. This will certainly affect further purchases of Marvel products.

keithlutz1a
keithlutz1a

Tried to get the digital download, it says that the code was already used.  Of course it was used, i had to enter it to get to the download. How do i access the digital copy?

xmarkyx
xmarkyx

....... http://more.marvel.com/offers/guardians/digitalcopy.htm     make sure you log in or create your account then click welcome back icon in the upper right corner of the page then click unlocked offers, then click get movie now, then it will take you to another link for you to choose which service ie: iTunes/google play   make sure to pick the proper one because you cant change your choice after you choose it

xmarkyx
xmarkyx

just make sure when you click which device/service cause once you do you cant change it

xmarkyx
xmarkyx

weird how to redeem marvel movies at their site had a lot trouble redeeming captain America 2 I hope this helps

xmarkyx
xmarkyx

to redeem your movie you have to enter code... then when you see all goodies you need to click you account at left upper corner of the site and click unlocked offers then scroll through it and click get movie... then click what device/service ie: iTunes  googleplay

rangers9242
rangers9242

TIME TO WRITE YOUR CONGRESSMEN 500 MILLION GOVERNMENT FINE SHOULD DO SOMETHING TO RECTIFY THIS ISSUE .  DO i HEAR DENIAL OF SERVICE AND CLASS ACTION SUIT?

oR IS DISNEY HACKED LIKE SONY/

16BITBSTRD
16BITBSTRD

I got off the phone with Marvel. Even though I emailed my receipt and showed them my entire blu-ray box, I was told I bought the wrong copy. Even the fact I bought it at Wal-Mart and there was a sticker on the shrink-wrap, they refused to help me. Every movie I've bought over the past year or two had my VUDU code, except this one. Dark Knight Trilogy, Man of Steel, Godzilla, Dragon Ball Z Battle of The Gods, they even had DVDs with the blu-ray. This? This is unacceptable and greedy. 

jesdent
jesdent

I see a lot of us are having troubles getting their Digital Copies. The set with the Digital Copy is the 3D format, the other ones don't have it. I bought the 3D format and my Digital Copy works great! I love it!

CandyAppleRed13
CandyAppleRed13

To everyone havIng problems, if you go to itunes and download Disney anywhere movies. Ask you to sign up if not member alreadLy, after that enter the code and the movie sTarts playing instantly along with all the special features available on the blu-ray disc. HOpe this helps everyone else.😋

mhohmann359
mhohmann359

I cannot redeem the digital copy either.  WTF?  Anyone getting answers on this?

bgraham740
bgraham740

I'm both glad and disappointed to see that I'm not the only one having an issue accessing the digital copy. I love this movie, watched it multiple times in theatre and was very excited to get it on DVD and see that I could redeem a digital copy. After making this account (which I never would have if not under the presumption that it was necessary to redeem the movie) I have had issue after issue and redirection. I sent an email saying my code was invalid and hopefully this will get me some kind of resolution. If anyone figures out an answer to this please share. Such a disappointment after paying for this movie time and again, hopefully marvel gets this issue resolved moving forward...

dleckband
dleckband

To update what I found:


If you go to the DisneyMoviesAnywhere.com site and sign into your account, you can connect your Disney Movies to Vudu and your movies will transfer. The Bad news is that you don't get Guardians of the Galaxy, you get  Wreck it Ralph as many of the post have been stating.  Looks like Disney has their database screwed up.



16BITBSTRD
16BITBSTRD

I understand some of those movies are from different companies, but still. I'm used to a standard now. What does this really say about Disney and Marvel? They certainly don't care about their customers.

runemaster580
runemaster580

@CandyAppleRed13 tried that.. it didnt show up is said you have now redeemed this code i clicked watch movie then it says you dont own this movie...

CandyAppleRed13
CandyAppleRed13

Sorry runemaster, really hope You get the problem fixed.